Whether you’re a homeowner looking to sell, a landlord looking to let your property or a tenant looking for your next home, having a good estate agency that you can trust is absolutely essential. By employing the services of a regulated and accredited estate agency you should have no doubt that you will receive far greater protection. Here is everything that you need to know about all the main accreditations before choosing your estate agency.
What does being an accredited estate agency mean?
Agents that are members of an accreditation scheme have to abide by a certain code of conduct, which means increased consumer protection. Overall, sellers, buyers, landlords and tenants can rest assured that they will receive the highest level of customer service when selecting an accredited estate agency.
The ARLA Propertymark accreditation
ARLA Propertymark protects and guides tenants and landlords to find and manage their treasured properties. They work to raise professional standards among letting agents from single branch independents to large national groups, promoting education and qualifications within the sector. Nearly 9,000 letting agents are ARLA Propertymark Protected, meeting higher standards than the law demands. Through this, estate agencies offer greater protection to consumers.
What makes ARLA licensed members different?
ARLA licensed members are trained and experienced working professionals. All ARLA letting agents agree to comply with the professional standards outlined within the NFoPP Conduct and Membership Rules, highlighting their dedication and commitment to higher standards.
The Property Ombudsman (TPO) accreditation
By dealing with a member of the TPO, homeowners can be confident about the agent’s approach in its dealings with potential buyers and sellers. It provides a free, fair and independent service to protect consumers from unfair practice.
What makes The Property Ombudsman (TPO) licensed members different?
By abiding to the TPO Codes of Practice licensed members are working to higher professional standards than those that are currently required within the industry, setting them apart from their competitors. TPO’s resolutions are designed to achieve a full and final settlement of a dispute and all claims made by either party.
NAEA Propertymark accreditation
By using a NAEA accredited estate agency, you are guaranteed to be dealing with a professional agency that can provide you with up-to-date advice and guidance.
What makes NAEA licensed members different?
NAEA Propertymark licensed estate agencies protect and guide consumers, helping them to buy and sell their treasured homes. Being members of the NAEA is a confirmation to clients that the agents are meeting higher standards than the law demands and through this will offer them with greater protection. This demonstrates their transparency and ensures they are at the forefront of developments in the real estate industry.
Other important accreditations include
For tenants and landlords alike, the Tenancy Deposit Scheme (TDS) is a protection scheme available in England and Wales operated by The Dispute Service Ltd, ensuring that all deposits will be fairly managed towards the end of a tenancy agreement. There is also The London Rental Standard, which is considered as a mark of quality sought by tenants and landlords. Agents signed up to the scheme stand out as trustworthy agents that meet high professional standards.
At Kingsley Hamilton Estates we are proud to be members of the National Association of Estate Agents and are signed up to their code of practice. We are also members of the Property Ombudsman for Estate Agents scheme and are a London Rental Standard Accredited Agent.
On the lettings side, we are members of the Association of Residential Letting Agents and completely adhere to their code of practice. Our tenants’ deposits are held by the Tenant Deposit Scheme, which ensures both tenants and landlords that all deposits will be fairly handled at the end of a tenancy.
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