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The interview: 5 minutes with Sarah Mackie, Training and Development Manager

We took five minutes to chat with Sarah Mackie, our Training and Development Manager to talk about careers in the property industry.

What is your background, and how did you get to where you are today?

I started as a Trainee Negotiator / Property Manager in Bristol 17 years ago, where I progressed to Branch Manager. After a while, I was approached to join the training team, which meant no more Saturdays!

I became ARLA qualified and as my career developed I moved to London to experience the fast-paced market. I went back into lettings as an Area Lettings Manager, where I opened new offices across South London as well as providing training and development to new starters.

Sarah Mackie, Training and Development Manager


What made you choose a career in the property industry?

My parents constantly moved house (I’ve moved 36 times), and all the agents we used when I was a child drove amazing cars and looked extremely smart… I wanted to be like them, so it was my dream career as a child!

Aside from being nosy and enjoying seeing behind the doors of some amazing properties, I like it because it’s fast-paced and the opportunities to earn rest on your shoulders – it’s a bit like running your own business.


What core skills and personality traits do you feel you need to succeed in property?

You’ll need to be tenacious, highly knowledgeable, have a friendly nature, a passion for people, and the ability to provide outstanding customer service.


What’s the best part about your job?

Sharing my 17 years of knowledge to equip the next generation of property stars!


And what do you find most challenging?

I loved my time working in sales and lettings, and fighting the urge to go back can be difficult. Plus, not selling my house and moving again – there’s too much temptation working in the property industry!


What are your top three pieces of advice for those trying to build a career in property?

  1. Do the basics well and you will succeed
  2. Know your market
  3. Don’t be afraid to pick up the phone and get calling


Why should those who aspire to work in the property industry apply for the Kingsley Hamilton Estates Talent Academy?

We give you all the tools you need to hit the ground running, we invest in your future, and want you to succeed.


And finally, what attracted you to the role at Kingsley Hamilton Estates?

I was impressed with the flexibility that Kingsley Hamilton Estates and the role offered me personally, and was enticed by a move back to the exciting London property market, plus the transport links in Canary Wharf are really easy!


Our Talent Academy takes place four times a year. Please check the Talent Academy page for further details. Want to find out more in person? We’re exhibiting at the Spring Graduate Fair in London on 15th March 2017 – more details here