Questions to ask before renting

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Questions you should always ask before renting a property

When you’re looking for a property, getting caught up in the excitement of finding your new home can mean you forget to check all the essential details. Although you’ll have your own list of priorities to discuss, here is a list of questions you should always ask:

How much is it going to cost?

You will need to know how much deposit you’ll have to pay, how much rent up front and whether bills are included in the rent. You will then be able to decide if the property is worth the cost.

What’s included?

Some properties have bills such as gas, water, electricity and council taxes already included in the rent while others don’t. Make sure to clarify what is included to avoid any misunderstanding. Don’t forget to check out Council Tax bands and energy ratings!

What is the area like?

Make sure to find out if the area is well lit at night and whether you’d feel safe walking alone. Spend some time in the area to see how close the things that matter to you such as cafes, transport links or local shops are.

Can I decorate?

Many tenancy agreements state that you can’t paint the walls or put up pictures. You should find out what changes your landlord will allow you to make once you move in.

Do the appliances work?

Don’t just assume that all appliances work, make sure to test them before you sign anything. If something is not working you should let your letting agent know so that it can be fixed as soon as possible.

Who is responsible for the upkeep?

If the property has a terrace or a garden, make sure to ask who is entitled to use them and who is responsible for maintaining them. Whilst a communal garden may seem less attractive, the building owner may maintain it for you.

What happens if there is an emergency?

You should always ask if there is a 24-hour phone number that you can call in an emergency. Hopefully you won’t need it but, if a pipe bursts during the night, it’s always good to know it will be fixed quickly.


Looking to rent a property? Give our team a call today on 020 7078 0214, or send an email to, and we’ll get right back to you.