Guide for tenants

Renting in London.

Tenants looking to rent in London need to strike quickly. Kingsley Hamilton Estates have some of the best properties to let in London, for the best prices.

We’re ready to help with your London property search.

Call 020 7078 0214 today or send an email to


Are you thinking about renting a property or do you have a query now that you are a tenant? Our helpful step-by-step guide has been designed to help you whether you are an applicant thinking of renting or a tenant in need of help during your tenancy. We’ve got everything covered from helping to secure your ideal property to going over your rights and obligations during your tenancy.

Step 1: Securing a Property

Once you have found the perfect fit, act fast and put in an offer. We will communicate it to the landlord along with any special conditions you may want to include. You will also be asked to put down a holding deposit in order to get the property off the market.

Step 2: Offer Agreed & Reference Checks

Once your offer is accepted we will begin the referencing process for which we will need: a proof of ID (passport, UK driving license, etc.), a proof of address, a proof of immigration status (if applicable) and a reference from your previous landlord (if applicable). You may be asked to provide a guarantor for whom the same reference checks would then be carried out. We will subsequently inform you if your application has been successful.

Step 3: Signing the Tenancy Agreement

A tenancy agreement will need to be drawn up specifying both your rights and your landlord’s rights. The responsibilities of both parties will be detailed within your tenancy agreement. You will need to sign the tenancy agreement before you move into the property.
Please note: It is important that you are familiar with the agreement before you sign it so please make sure to ask for a draft agreement once your application is accepted.

Step 4: Paying the Security Deposit & Monies

The dilapidation (security) deposit and the first rental payment will then be taken. It is a legal requirement that your tenancy deposit is registered with a government approved deposit scheme. Before you can move in, you will also have to pay the balance of any monies owed. Please note that money should be in clear funds at least 3 days before moving in.

Step 5: Paying the Rent

Paying your rent is like paying a bill: the rent due date is set as the monthly anniversary of the start date of your tenancy. For example, if your tenancy starts on the 4th of the month, your rent due date will be the 4th. Payment can be made by any of the following methods: bank transfer, card payment, phone, standing order.
Please note: 1% debit card, and 3% credit card surcharges will apply per transaction.

Step 6: Inventory Check

Before you move in, your letting agent will arrange for a vetted company to carry out an inventory* on your behalf. The inventory will determine the condition of the property before you move in and out and will protect you against being held liable for any existing damage to the property, including fixtures and fittings.
*Subject to the service your landlord subscribed to

Step 7: Moving In

Your letting agent will call you to confirm the arrangements and will meet you at the property to hand over the tenancy agreement as well as any other related documents. Your agent will issue you with the keys and will cross-check the inventory to ensure you’re happy with everything.
Once this is all done, you are ready to move in!

Step 8: Moving Pack

Within 3 to 5 working days you will receive a “moving pack” with all the documents related to your move. Please make sure to read and keep those documents as they contain important information about your tenancy.

Step 9: During your Tenancy

Both you and your landlord have responsibilities when you are living in the property. We will carry out regular inspections to assess the condition of the property. We will always arrange this with you at a mutually convenient time.

Step 10: Ending the Tenancy

The period of notice that both you and your landlord must provide will be set out in your tenancy agreement. You should let us know as soon as you have decided to move out and we will advise on the next steps and timelines.

Download our step-by-step guide for tenants to get all the information you need. If you do require any further information please do not hesitate to contact us on 020 7078 0214 (Canary Wharf) or 020 7016 9890 (Mayfair). Alternatively, you can email us at and we’ll get right back to you.


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